Delivering Breakthrough Results in Self Service Jul 18, 2008
Founded in 2002, eVergance is an independent subsidiary of KANA Software, partners with several of the top collaboration, search and hosting providers, and has helped over 100 clients reach their customer service and support goals. For more information, please visit. (Yahoo News -- Press Releases)
Banks fail to secure online transactions Feb 6, 2008
A study conducted by customer service provider Kana Software and IBM surveyed customer protection standards in 52 financial services companies in the UK. The report, called Online Customer Service: International Financial Services, found that nearly a third (29 per cent) do not provide encrypted and secure channels for online communication. This is leaving millions of Britons at risk of being hit by cybercrime while conducting their banking. (London Stock Exchange)
Quaris names new CEO, raises $7.1 million Jan 10, 2008
But a spokesperson for , an investor in Quaris, said Kelly worked previously at Kana Software and at Proveer. and Partech International led the financing round. (San Francisco Business Journal)
When Outsourcing Goes Bust: Bringing It Back Home Dec 28, 2007
There were no TV cameras and Lou Dobbs was not on hand to cover the story last year when Kana Software of Menlo Park, CA announced it was pulling the plug on an outsourcing strategy that had sent some 100 jobs to India. The irony is that Dobbs had covered the original announcement (it merited a small mention in his catalog of lost jobs), said Marchai Bruchey, Kana s CMO, but the bigger, more surprising irony is that by bringing the jobs home mainly software engineers Kana now said it is... (CIO Information Network)
Will the rising rupee erode India's low cost advantage in off-shoring? Oct 21, 2007
The Wall Street Journal wrote on July 4 that firms such as Riya of San Mateo, Kana Software of Menlo Park and Teneros of Mountain Lakes have wound up their Indian operations and are moving engineers to the US, largely because of frustration over rising wages for Indian engineers and difficulties in retaining them. Cisco and Riya present contrasting faces of the outsourcing business in India today. (India Times)
KANA to Present at the ThinkEquity G5 Growth Conference Sep 15, 2007
--(BUSINESS WIRE)--KANA Software Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, announced today that Chief Executive Officer Michael Fields will present at the ThinkEquity Partners LLC G5 Growth Conference at 1:00pm EDT (11:00am PDT) on Monday, September 17th, 2007 ... NOTE: KANA is a registered trademark of KANA Software, Inc. All other company and product names may be trademarks of their respective owners. (Business Wire (press release), CA)
KANA to Present at the ThinkEquity Partners LLC ThinkBIG 2007 ... Aug 1, 2007
--(BUSINESS WIRE)--KANA Software Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, announced today that Chief Marketing Officer Marchai Bruchey, and Vice President of Finance Bill Feichtmann, will present at the ThinkEquity Partners LLC ThinkBIG 2007 Conference at 5:05pm EDT (2:05pm PDT) on Thursday, August 2nd, 2007 ... NOTE: KANA is a registered trademark of KANA Software, Inc. All other company and product names may be trademarks of their respective owners. (Business Wire (press release), CA)
Kana Software delisted by Nasdaq Jun 26, 2007
Members: Not Registered. for free extra services. (San Francisco Business Times, CA)
CRM Vendor Kana Buys eVergance May 8, 2007
Customer relationship management provider Kana Software announced May 7 that it has agreed to acquire systems integrator eVergance Partners LLC.. The terms of the deal are undisclosed. (eWeek)
SaaS increases on-premise attack Jan 24, 2007
If SuccessFactors is emblematic of how big SaaS can grow, the announcement this week from Kana Software showed off the increasing number of solutions that SaaS can touch in an enterprise. Kana announced this week that it has taken its on-premise knowledge management system, Kana IQ, and re-created it for the SaaS model. (InfoWorld)
Kana Software Enters On-Demand Market Jan 24, 2007
Kana Software Enters On-Demand Market ... Kana Software Enters On-Demand Market ... Kana Software announced Jan. 22 that its on-premises software is now available as an on-demand option as well. (eWeek)
B. Riley & Co 8th Annual Las Vegas Investor Conference Scheduled for March 13-15, 2007 at the Palms Casino Resort Jan 20, 2007
8th Annual Las Vegas Investor Conference List of presenting companies as of publication 8x8 Inc. EGHT Access Integrated Technologies Inc. AIXD ACR Group Inc. BRR Actuate Corp. ACTU Adaptec Inc. ADPT Adept Technology ADEP Agile Software Corp. AGIL American Software Inc. AMSWA American Vanguard Corp. AVD Answerthink Inc. ANSR Astronics Corp. ATRO Autobytel Inc. ABTL Avanex Corp. AVNX Aviza Technology, Inc. AVZA AVP Inc. AVPI BabyUniverse, Inc. POSH Bakers Footwear BKRS Bookham Inc. BKHM Bronze... (Yahoo! Wire -- Entertainment News)
